Health Guarantee's

If you prefer you can also see the same guarantee's in contract form here

                                                               You can fill it out and submit it online here
 
 
 
We are confident and responsible for what we are breeding. This is why we have a guarantee that is beyond the typical guarantee. We want you to be happy and feel you were treated courteously and fairly! Working within the guideline mentioned, we will do anything in our control to rectify a situation concerning our puppies. We are confident that our dogs are the best they can be, with wonderful temperaments. 

Please note the difference: 
Other breeders offer a standard one year hereditary/congenital guarantee. However serious hereditary or congenital defects typically don't surface until two to three years of age. It is unlikely a puppy will show any signs of a serious disease within the first year of age. We offer a lifetime guarantee. 

Sincerely, 
Sharon Krotzer


 

                              Health Guarantee's

Terms: This puppy is guaranteed under the following guarantees, provided that it is maintained on a premium diet as well as supplemented with NuVet vitamins on a daily basis. NuVet vitamins shall be ordered under breeder’s code. NuVet and seller keep these order records. NO EXCEPTIONS! NO SUBSTITUTIONS! At any time should said dog be removed from its daily NuVet supplement, All guarantees become null and  void. However the rest of the contract will remain in effect. Guarantees will commence upon notification of NuVet Plus enrollment on auto ship. You can order at 1-800-474-7044 or www.nuvet.com Using Breeder code # 80134.

We make every effort to see that all of the puppies are physically and mentally sound. However, as with all living creatures there are still occasionally defects that are out of our control. This is why we offer these guarantees and stand behind our pups. 


 

                        Compatibility Guarantee:

Terms: If your new puppy is simply not what you expected, for any reason, you may return the pup to us for a replacement as long as the puppy is returned within 7 days from the date he/she arrived to you. The puppy must have had it's physical needs met and be returned in the same healthy condition it arrived to you in. 

 

                             7 Day Health Guarantee:

Terms: Your puppy is guaranteed to be healthy and free of diseases to the best of our knowledge for a period of seven days from date of purchase. Buyer is encouraged to schedule a vet visit within the first seven days from date of purchase to establish that the pup is in good overall health. We will need your veterinarian to send us a letter stating the puppy had the illness upon arrival. We would like to hear from your veterinarian the day your puppy is seen. If within these seven days puppy is found to be unhealthy by a licensed veterinarian you have three options. 

1. Seller will provide recommended treatment (as some vets overcharge or mistreat) We can get any treatments for a fraction of the cost that most vets offer them for. If you decide to treat with your vet then it is your financial responsibility. Seller will not cover any treatments of an ill puppy unless we have concurred with vet’s treatment and then we will send the medical treatment to buyer via priority mail. 

2. Return puppy and all paperwork to the seller for a replacement puppy. 

3. Return puppy and all paperwork to the seller for refund of the purchase price minus the deposit and any spay/neuter fees. 

After this period no cash refunds will be given.


 

                             Lifetime Guarantee your Doberman will never have vWD:

Terms: Von Willebrand’s disease is a common and inherited bleeding disorder in Dobermans. Because we health test, prescreen and monitor vWD in our Dobermans before breeding them, we give a lifetime guarantee that your dog will never be affected with this disease.

 

                             Lifetime Guarantee for Hips and Elbows:

Terms: If at any time said dog is diagnosed with a hereditary/genetic hip/elbow disorder, notify me immediately. Have said dog examined and x-rayed by a licensed veterinarian and then submit the x-ray to OFA for verification. The veterinarian must state in writing that the defect is definitely of a hereditary nature and not caused by injury or illness. In the event that OFA determines your dog has a hereditary or genetic hip or elbow disorder, Return Copies of the veterinary report and the OFA certificate, x-ray’s etc. along with the registration papers and a certificate of spay/neuter (including microchip #) to us.

 

                       Lifetime Guarantee for Eyes:

Terms: If at any time said dog is diagnosed with Canine Eye Diseases that seriously disables or leads to blindness, notify me immediately. Have said dog examined by a Qualified Canine Ophthalmologist that is board certified to Issue a C.E.R.F. number and certificate. The ophthalmologist must state in writing that the defect is definitely of a hereditary nature and not caused by injury or illness. Return Copies of the veterinary report and the CERF certificate along with the registration papers and a certificate of spay/neuter (including microchip #) to the seller. 

 

                        Lifetime Guarantee for Heart:

Terms: If at any time said dog is diagnosed with a Fatal Heart Disorder, notify me immediately. Have said dog examined and tested by a qualified Canine Cardiologist and then submit the results to OFA for verification. The cardiologist must state in writing that the defect is definitely of a hereditary nature and not caused by injury or illness and that it is fatal. In the event that OFA determines your dog has a hereditary/genetic fatal heart disorder, Return Copies of the veterinary report and the OFA certificate, etc. along with the registration papers and a certificate of spay/neuter (including microchip #) to the seller. 

 

                        5 Year Guarantee for Anything Else Head to Tail:

Terms: Said dog is guaranteed against disabling hereditary/congenital defects until the age of 5 yrs. This guarantee includes but is not limited to Wobblers and Bone Defects. If said dog is diagnosed with a disabling hereditary/congenital defect before the age of 5 years, notify me immediately. Have said dog examined and tested by a qualified veterinarian. The veterinarian must state in writing that the defect is definitely of a hereditary nature and not caused by injury or illness. Return Copies of the veterinary report along with the registration papers and a certificate of spay/neuter (including microchip #) to the seller. 

 

                      Lifetime Temperament Guarantee:

Terms: Provided the buyer has attended and completed a minimum of two sets of obedience courses with puppy, and provided proper socialization opportunities. That if said dog at any time is found not to be compatible as a pet with people 
and it is directly related to temperament, notify me immediately. Seller will than require either return of dog or proof from your veterinarian of euthanasia, at seller’s option. Additionally return to seller the dog’s registration papers and proof of classes taken along with a written statement from a certified trainer with “reason for return and that it is irreversible.” 

This does not apply to behavioral issues due to improper training or socializing of the dog. Upon receipts of such documents, and provided that contract terms have been met, we will replace the puppy with another at no charge as soon as one becomes available. Seller has the right to request the dog be seen by a 2nd trainer for evaluation. If such evaluation reveals said dog has not received adequate and proper socialization, Seller will accept puppy back but no replacement will be given. 


 

                      Doberman Crops:

Terms: All crops should stand if taped properly for the amount of time needed. All you need do is follow our instructions. However some vets who are not familiar with Doberman cropping will suggest re-cropping this is a Big Mistake!  I cannot stress strongly enough how bad your ears will look if you listen to them and re-crop. For great ears all you need to is to follow our instructions! However due to people and their vets we do not guarantee ears. 

 

                      Limitations of All Guarantees:

Terms: It is your responsibility to have your dog’s heart, hips and eyes etc. checked and certified by such registries. Copies of results must be sent to seller for continuing records on this dog and to help us evaluate our breeding program.

With all health guarantees (except temperament) buyer has the option to keep or return said dog. Guarantee’s are for replacement only. If buyer does not want a replacement that is their option but no cash refunds will be given! Provided the contract terms have been met, we will replace the puppy with another at no charge as soon as one becomes available.
Buyer is responsible for any shipping charges and if there is one, any difference in price.


 

                      Medical Treatments/Expenses:

Terms: Under NO CONDITION will we refund, replace, or otherwise treat a puppy, where we are not notified of its being ill within 48 hrs. We reserve the right to have a 2nd opinion at a vet of our choosing, to have the x-rays, test results, etc. sent to us, and/or to discuss this matter and the animal’s past medical history with your veterinarian. 

Seller will not under any conditions pay for any surgery or treatment procedures of any type.


 

                      Replacements:

1. Buyer is responsible for all shipping/transportation costs to/from seller for original dog and replacement.
2. A replacement pup of equal quality will be given when one is available.
3. Replacements may take up to one (1) year.
4. Replacement dog will be mutually agreed upon by both parties and will be of comparable quality/value.
5. It is understood that the replacement dog may not be from the same parents of original dog.
6. Returned dogs must be shipped prepaid. Otherwise we will not ship replacement until reimbursed.
7. If buyer does not want a replacement that is their option but no cash refunds will be given!
8. We reserve the right to give a refund rather than replacement if we feel it is in the dog’s best interest. 
9. The dog must not have sired or whelped a litter.
10. No replacements will be given if the dog has been euthanized or treated without breeder’s agreement.
11. Should buyer choose a puppy of higher value, buyer will need to pay the price difference.

 

                      Refunds: (At our discretion, should we decide to give a refund rather than a replacement)

1. Refunds will be given within 90 days.
2. Deposits ($400) and shipping fees are nonrefundable and will be subtracted from refunds.
3. Spay/Neuter and Micro-chipping Fee’s ($200) are nonrefundable and will be subtracted from refunds.
4. Buyer is responsible for all shipping/transportation costs to/from seller.
5. The extent of our liability in this matter can never exceed the purchase price of the animal.

 

                      Ownership and First Right of Refusal:

Buyer agrees that ownership/possession of this dog will not be transferred without written consent from seller. That this dog will NOT be transferred or released to an animal shelter, humane society, or rescue group. In the event that the buyer desires to sell, give away or otherwise dispose of dog, the buyer grants unto the breeder the first right of refusal. Seller agrees to answer buyer within two weeks with a written response indicating seller’s decision to repurchase pup. 

Should seller exercise the right of first refusal, Buyer will at buyer’s expense get a vet check on the dog to verify dog is free of disease and parasites and that dog is healthy. Registration papers will be signed over and sent to seller together with applicable hip and eye clearances via priority mail one week prior to shipping/return of the dog. Seller will remit applicable funds to buyer upon receipt of the registration papers and applicable documents.

If Seller is unable or unwilling to purchase the pup back, Buyer must provide seller with proof that said dog is spayed or neutered. Seller will then provide written consent for buyer to replace, sell or give away dog.

Failure to offer Seller first right of refusal or failure to provide seller with proof of spay or neuter before replacing dog will breach contract and obligate the purchaser to return seller amount of the purchase price immediately. Failure to do so will result in immediate court action.


 

                      Buyer Agrees and Understands:

1. This contract is non-transferable it applies only to the original puppy and buyer. 
2. To inform seller of any change of name, address, or phone so that seller may keep track of all puppies.
3. Puppy’s registered name shall begin with our kennel name.
4. To inform seller of any titles or awards won by said dog for our breeding records.
5. To keep dog on recommended schedule of vaccinations and de-worming as determined by the AVMA. 
    *NO LEPTO!! We will not cover any effects acquired by the dog having received a Leptospirosis shot.

 

                            If Purchased As a Pet/Companion:

If this dog is not yet spayed/neutered, buyer agrees he/she will have said dog spayed or neutered by seven months of age. A copy of the receipt from the performing vet must be sent to breeder. Registration papers are withheld until the proof of spay or neuter is sent to seller. Spay/neuter receipt must be sent to seller by 8 months of age.

Any/All breeding is prohibited. Breeding or allowing said dog to be bred whether on purpose or by gross negligence obligates the purchaser to return seller amount of the purchase price and proof of the dog being spayed/neutered within thirty (30) days and access and all rights to recoup the litter.


 

                      If Purchased As a Show/Breeding Prospect:

This dog is sold as a show/breeding prospect under full AKC registration. It is understood to mean that in the opinion of the breeder, this dog is a good example of the breed and does not possess any faults that would get him/her disqualified under the AKC standard for this breed. However there is no way to guarantee a dog will become a champion as there are many factors that are not in seller’s control once the dog leaves our care.

We make no guarantee’s whatsoever that this dog can and will produce live pups, as there are many factors that are not in seller’s control once the dog leaves our care. All we can guarantee is that they have not been altered at time of sale. 

The buyer agrees that neither this dog, nor any of its offspring shall ever be sold, given, traded or in any other way offered to a puppy mill, humane society, pet shop, broker, laboratory, auction or wholesaler. 


 

                      Buyer Responsibilities:

It is the buyer's responsibility to obtain any additional preventative care. Examples: booster shots, rabies immunization, heart worm testing and treatment, flea treatments and/or any immunizations or treatments specific to your location, that your veterinarian recommends. 

Proper nutrition for a growing puppy and the changing needs of your adult dog is the full responsibility of the new owner and should be of premium quality, balanced and nutritional foods. 

The buyer must declare that he or she will not use the  puppy or dog for breeding purposes (unless specifically granted permission to in this contract)

Puppies sold as pets are done so with a spay/neuter agreement. The canine must be spayed or neutered by seven (7) months of age . Failure to comply with this stipulation renders all guarantees null and void. Any/All breeding is prohibited. Breeding or allowing said dog to be bred whether on purpose or by gross negligence obligates the purchaser to return seller amount of the purchase price and proof of the dog being spayed/neutered within thirty (30) days and access and all rights to recoup the litter.


 

                       Return Shipping:

Buyer is responsible for all shipping/transportation costs to/from seller for original dog and replacement.

 

                       Avid Microchip Identification:

For those that have opted for an Avid microchip. The new owner will receive the ID number from the microchip and a registration form to register your pup's AVID #  in your name. Information on how to register the number in the Nation Wide Avid Pet Identification data base can be obtained by calling 1-800-434-2843 or on the web site at
http://www.avidmicrochip.com/

This chip may be read with a device called a Microchip Reader or Scanner. Microchip Readers are found at your Veterinarian's office, local Humane Society, dog breeder or other Rescue Organizations. If your dog needs to find his or her way back home to you, humans can help by scanning the microchip to identify and locate your dog's home and family. 



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